Privacy Policy

Introduction

Your privacy is important to us, so through this document, we explain what data we collect from users, how we use it, and for what purposes, among other details.

For your information, we will never ask for more information than we truly need for the requested services; we will never share your data with third parties, except when required by law or with your prior consent; and we will never use your data for any purposes other than those previously indicated.

As a User, you should read this Privacy Policy regularly and whenever you submit your personal data, as it may be modified. The provider has the authority to make changes to the information contained on the website in order to comply with regulations or update this Policy. The provider is not obligated to notify Users about any changes, and it will be sufficient to publish them on the website.

Data controller

Identity: CANELA COMUNICACIONES, S.L. (tambien el prestador)

NIF: CB64207665

Postal address: C/ Llull, 48, 3º 4B, 08005, Barcelona

Email: hola@canelapr.com

CANELA COMUNICACIONES, S.L.as the owner of the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and other applicable data protection regulations, as well as with the Ley 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organizational, to ensure and protect the confidentiality, integrity, and availability of the data provided.

Methods of data collection, types of data collected, and purpose:

The data we collect, the way we obtain it, and the purpose of processing are as follows:

1. Contact form and/or information request:

   • Data collected: Name, email address, phone number, company.

   • Purpose: To respond to inquiries and/or provide the requested information to the User.

   • Legal basis: User's consent.

2. Newsletter subscription form:

   • Data collected: Name, email address.

   • Purpose: To send the User commercial information about our products and/or services via email, SMS, social media, or any other electronic or physical means, provided the User has expressly consented.

   • Legal basis: User's consent.

3. Content download:

   • Data collected: Email address.

   • Purpose: To update and send content.

   • Legal basis: User's consent.

4. CV submission form:

   • Data collected: Name, email address, age, phone number, CV, and any other data voluntarily provided by the user.

   • Purpose: To involve the candidate in current recruitment processes or future processes for which the candidate may be suitable. In order to carry out the selection, CANELA COMUNICACIONES, S.L. may conduct psychometric tests or competency assessments to validate whether the profile meets the requirements of the vacancy, and this data will not be used for other purposes. Detailed information is provided in the CV submission section of this policy.

   • Legal basis: User's consent.

5. Carrying out contractual relationship and administrative, fiscal, and accounting tasks required under current legislation:

   • Data collected: Full name, phone number, address, ID number, email, signature.

   • Purpose: To carry out internal commercial, fiscal, and administrative management.

   • Legal basis: Consent of the data subject and contractual relationship.

The photographs posted on the website are the property of CANELA COMUNICACIONES, S.L.

You can revoke your consent at any time by sending an email with the subject "Unsubscribe" to the email address provided.

In accordance with the LSSICE (Spanish Law on Information Society Services and E-commerce), CANELA COMUNICACIONES, S.L. does not engage in SPAM practices, meaning that we do not send commercial communications by email unless they have been previously requested or authorized by the User. Consequently, in all communications you receive from us, you have the option to revoke your explicit consent to receive further communications.

We will not process your personal data for any purpose other than those described, except when required by law or judicial order. Your personal data will not be processed for automated decision-making purposes.

Data retention period:

Your data will be kept for as long as the purpose for which they were collected is valid, due to legal obligation or judicial request, and as long as you do not withdraw your consent or exercise your right to deletion, opposition, or restriction of processing. However, we will retain your data for the periods legally required by applicable regulations.

Recipients of transfers or disclosures

CANELA COMUNICACIONES, S.L. will only provide information to law enforcement authorities under a judicial order or due to a legal obligation, without prejudice to the possibility of blocking or canceling your account if there are indications of a crime being committed by the User. The information provided will only be that which is available to the service provider at that moment.

The information you provide through this website will be hosted on the servers of CANELA COMUNICACIONES, S.L., contracted by the company providing web hosting services. The processing of the entity's data is regulated through a data processing agreement between the provider and this company. Additionally, the provider uses certain tools to offer services necessary for the development of its activity, which may store your data. These tools include:

Google Analytics: used to analyse and measure user activity on the website through cookies. The information generated and collected by these cookies about usage (including IP address) will be directly transmitted and stored by Google, Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"), on its servers in the United States. Google, Inc. is part of the EU-U.S. Privacy Shield Framework, approved by the European Commission.

Email Marketing:MailChimp, a service provided by The Rocket Science Group, LLC, located in the United States and adhering to the EU-U.S. Privacy Shield Framework, approved by the European Commission.

Rights of data subjects

As a Data Subject, you may exercise the following rights with CANELA COMUNICACIONES, S.L. by sending a written request to the postal address provided at the beginning of this document or an email to hola@canelapr.com with the subject: "DATA PROTECTION: RIGHTS OF DATA SUBJECTS."

Rights:

• Right of access: allows the data subject to know and obtain information about the personal data being processed.

• Right to rectification: allows the data subject to correct errors and modify data that is inaccurate or incomplete.

• Right to erasure / to be forgotten: allows inadequate or excessive data to be deleted.

• Right to object: the right of the data subject to not have their data processed or to stop the processing of the same. .

• Right to restrict processing: involves marking stored personal data to limit its future processing, typically for the exercise or defense of claims.

• Right to data portability: involves the disclosure of the data undergoing processing to the data subject, so that they can transfer it to another controller without any hindrance.

• Right not to be subject to automated individual decisions (including profiling): the right not to be subject to any decision that is solely based on automated processing that affects or will significantly affect the data subject.

As a User, you have the right to withdraw the consent you have given at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to its withdrawal. You also have the right to file a complaint with the supervisory authority if you believe your data protection rights may have been violated (aepd.es).

Addtional information

Security Measures

The data you provide will be treated confidentially. The provider has implemented all necessary technical and organizational measures, as well as all required levels of protection, to ensure the security of data processing and to prevent alteration, loss, theft, unauthorized access, or processing, in accordance with the current state of technology and the nature of the stored data. Additionally, it is guaranteed that the processing and storage in files, programs, systems, equipment, locations, and facilities comply with the requirements and conditions of integrity and security established by applicable regulations.

Language

The applicable language for this Privacy Policy is Spanish. Therefore, in case of any contradiction between versions provided in other languages, the Spanish version will prevail.

Social Media

We inform you that CANELA COMUNICACIONES, S.L. may have a presence on social media platforms. The processing of data belonging to individuals who become followers on social media (and/or establish any connection or action through social media) of CANELA COMUNICACIONES, S.L. official pages will be governed by this section, as well as the terms of use, privacy policies, and access regulations of the relevant social media platform previously accepted by the user.

CANELA COMUNICACIONES, S.L. will process your data for the purposes of properly managing its presence on social media, informing users about the provider’s activities, products, or services, and for any other purposes permitted under the policies of the respective social media platforms.

The publication of content is strictly prohibited if it:

• Is allegedly unlawful under national, community, or international regulations, engages in allegedly unlawful activities, or contravenes principles of good faith.

• Violates fundamental human rights, lacks courtesy in online interactions, harasses or causes discomfort, or could generate negative opinions among our users or third parties. This includes any content deemed inappropriate by CANELA COMUNICACIONES, S.L.

• Contravenes principles of legality, integrity, responsibility, protection of human dignity, protection of minors, public order, privacy, consumer protection, or intellectual and industrial property rights.

CANELA COMUNICACIONES, S.L. also reserves the right to remove any content it considers inappropriate from its website or corporate social media accounts without prior notice. If you submit personal information through a social media platform, CANELA COMUNICACIONES, S.L. is not responsible for the security measures applied by the platform. Users are advised to review the specific terms and conditions of the respective platform for details regarding its security measures.

CV SUBMISSION

If a user submits their CV through our website, they are informed that the provided data will be processed to include them in selection processes. This involves analyzing the applicant's profile to identify the best candidate for the available position with the Controller. Please note that this is the only official method for submitting your CV; CVs sent through other channels will not be accepted. If there are any changes to your information, please notify us in writing as soon as possible to ensure your data remains updated.

The data will be retained for a maximum period of one year, after which it will be securely deleted to maintain confidentiality in both processing and destruction. Following this period, if you wish to continue participating in the Controller’s selection processes, we kindly ask you to resubmit your CV.

Changes to this privacy policy

CANELA COMUNICACIONES, S.L. reserves the right to modify this policy to align with legislative or judicial developments.

Revocability

The consent granted for the processing and sharing of the data of interested parties can be revoked at any time by notifying CANELA COMUNICACIONES, S.L. under the terms established in this Policy for exercising rights. This revocation will not have retroactive effect under any circumstances.

Legislation

In general, the relationship between CANELA COMUNICACIONES, S.L. and the users of its online services, as presented on this website, is governed by Spanish law. Both parties expressly submit to the jurisdiction of the courts and tribunals of Barcelona for resolving any disputes arising from or related to the website's use.