Terms of use / Privacy policy

Privacy and Data Protection Policy

In order to make the transparency of the information compatible with an easy understanding in the way it is presented to the users, CANELA COMUNICACIONES, S.L. presents the privacy policy in two phases (multilevel or double layer representation). Through this system we offer our visitors and users, information about the treatment of their data by means of a more summarized and concise information as a first layer of information. If more detailed information is required, a second, more extensive and detailed layer of information is available via the link: “+ Information“. It identifies the different aspects of the processing carried out by CANELA COMUNICACIONES, S.L.

Data controller:

The data processed are strictly necessary, appropriate and relevant for each purpose. CANELA COMUNICACIONES, S.L. is responsible for the processing of personal data.

• Responsible: CANELA COMUNICACIONES, S.L.
• CIF/NIF: B64207665
• Address: Calle Llull, 48 – PISO 3-4 B, 08005, Barcelona
• Telephone/ Mobile: +34 934 676 019
• E-mail: hola@canelapr.com

Purpose:

The purpose of the data processing carried out will be in accordance with the activities of the Departments of CANELA COMUNICACIONES, S.L., highlighting mainly:

1. Providing advertising and communication services
2. Provision of services to existing and/or potential clients:

• Providing advertising and communication services
• Sending commercial information about our products and/or services

1. Suppliers and third parties:

• Outsourcing services to third parties (companies, freelancers, foundations, associations, etc.).

1. Human Resources:

• Management of labour personnel
• Personal files. 
  • Time and attendance control. 
  • Incompatibilities. 
  • Training. 
  • Pension plans. 
  • Labour risk prevention.
• Issuance of staff payroll, as well as all the products derived from it.
• Management of trade union activity (if applicable).

1. Video surveillance

Ensuring the security of people, goods and facilities.

Legitimation

The data processing is based on the circumstances set out in Article 6 of the GDPR. In the case of CANELA COMUNICACIONES, S.L. it is usual that such processing is carried out when the data subject has given his consent to the processing of his personal data for one or more specific purposes.

Legal basis for data processing:

• GDPR: 6.1.a) the data subject consented to the processing of his or her personal data for one or more specified purposes;
• GDPR: 6.1.b) processing is necessary for the performance of a contract to which the data subject is party or for the implementation at the request of the data subject of pre-contractual measures;
• GDPR: 6.1. c) processing is necessary for compliance with a legal obligation applicable to the data controller;

General Data Protection Regulation.

• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights.
• Law 34/2002, of 11 July, on information society services and electronic commerce (Applicable to courier, social media, and online sales).

* You have the right to withdraw the consent you have given”.

Data retention

The personal data provided will be kept for the time necessary to fulfil the purpose for which they are collected and to determine any possible liabilities that may arise from the purpose, in addition to the legal retention periods that require their retention (e.g. tax obligations).

Data retention period:

They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine the possible responsibilities that may arise from this purpose and from the processing of the data.

Data communication

In general, personal data will not be disclosed to third parties, unless legally obliged to do so by:

• Competent public administration
• Banks/Financial institutions

Categories of recipients:

The personal data of customers will be communicated to the following recipients:

• Public administrations (e.g. Tax Agency; social security)
• Judicial bodies “where applicable” (Courts)
• Financial institutions (Banks)
• Collaborating entities

Interested parties’ rights

We enable our visitors and users to exercise their rights of access, rectification, deletion, and portability of their data, to limit and oppose the processing of their data, as well as not to be subject to decisions based solely on the automated processing of their data, where applicable, before the Spanish Data Protection Agency.

Exercise control rights over your data:

We recognise our visitors and users’ rights of access, rectification, deletion and portability of their data, and the limitation or opposition to its processing, which they may exercise in the manner provided for by law at the addresses indicated above.

For more information on how to exercise your rights, the Spanish supervisory authority, the Spanish Data Protection Agency, provides you with the following link with its description and a form to send the request to us: Exercise rights

For any information or doubts you may have about the treatment of your data by CANELA COMUNICACIONES, S.L., you can contact us via the email address provided: hola@canelapr.com

Claim (complaint) to the AEPD

If you feel, after contacting us, that your data rights are not being respected, you can make a complaint to the AEPD.

Additional Information

This website uses its own and third-party cookies to analyse web traffic, as well as to personalise the information offered to its users or to promote its services. Information to change this configuration and obtain more details about our cookies policy in “Cookies Policy” below.

The website owned by CANELA COMUNICACIONES, S.L. contains hyperlinks to other websites of third parties, whose privacy policies are unrelated to this administration. When accessing such websites you can decide whether to accept their privacy and cookies policies. In general, if you navigate on the Internet, you can accept or reject third-party cookies from the configuration options of your browser.

1. La Commission nationale de l’informatique et des libertés: https://www.cnil.fr/fr/donnees-personnelles 
2. The Spanish Data Protection Agency: https://www.aepd.es/es/politica-de-privacidad-y-aviso-legal 

Legal Notice

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the general conditions that regulate the access and use of this website, which is constituted and associated under the following domain: https://canelapr.com/, are reflected free of charge.

The owner of this website (hereinafter, website) is CANELA COMUNICACIONES, S.L., with address at Calle Llull, 48 – PISO 3-4 B, 08005, Barcelona, C.I.F. number B64207665. The means of contact provided are +34 934 676 019; hola@canelapr.com

Users

Actions such as registration and access to the “Portal” of the website or contact in the available form, will imply the attribution of the condition of USER to the interested party, accepting from the free exercise of such registration or contact, this “Legal Notice” and the “Privacy Policy” available here.

Portal

The website provides online information about our advertising and communication services (hereinafter, “services”) belonging to CANELA COMUNICACIONES, S.L. and/or its collaborators, to which the USER can have access.

The USER is responsible for the actions undertaken on the Portal, including the access registration itself, or the security of the access password established by the USER, and always recommending responsible, diligent and confidential use of the same. In the event that chats, blogs, and comment or news sections are enabled, the USER commits to use them appropriately and responsibly, in accordance with the following conditions CANELA COMUNICACIONES, S.L. offers through its website, especially avoiding actions that could:

(i) Resulting in illegal activities, contrary to good faith and public order;

(ii) Disseminating offensive content of a xenophobic, sexual, terrorist or human rights nature;

(iii) Damage the hardware and software systems of CANELA COMUNICACIONES, S.L., or its collaborators, by means of malware or any other method susceptible to cause damage to the integrity of the system or the privacy of the information contained therein;

(iv) Breaking into and, using the accounts of other USERS to manipulate the security of accounts or the authenticity of posted messages.

CANELA COMUNICACIONES, S.L. reserves the right to remove and hide those comments that do not comply with the above and that, in its opinion, are not suitable for publication. In any case, CANELA COMUNICACIONES, S.L. will not be responsible for the comments and contents shared by the USERS in the website and/or Portal.

Intellectual and industrial property

CANELA COMUNICACIONES, S.L., by itself or as an assignee, is the owner of the intellectual property rights of the website and of all the elements that comprise it (including, but not limited to, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programmes necessary for its operation, access and use, domain, source code, etc.).

The author has the exclusive rights to exploit his work in any form and, in particular, the rights of reproduction, distribution, public communication and transformation, which may not be carried out without his authorisation, except in the cases provided for in this Law.

The USERS, as well as those who simply visit the website, will respect all the intellectual and industrial property rights of CANELA COMUNICACIONES, S.L., without prejudice to authorise the visualisation, printing and storage of the content of the website, either totally or partially, only and exclusively if the following conditions are met:

• The information is intended solely for personal and private use. Use for commercial or unlawful purposes is expressly prohibited.
• Respect for the integrity of the contents of the website, expressly prohibiting any modification of them.

In the same way, CANELA COMUNICACIONES, S.L. is the owner of the intellectual and industrial property rights of its products and services. Regarding the diffusion of products and services of third parties, CANELA COMUNICACIONES, S.L. recognizes in favour of their owners the corresponding industrial and intellectual property rights, not implying that their mention or appearance on the website derives in rights or responsibilities of CANELA COMUNICACIONES, S.L. on them, nor any kind of support, sponsorship, or recommendation by us unless it is expressly stated.

The unauthorised use of the information contained in the website, its resale, as well as any breach of the Intellectual or Industrial Property rights of CANELA COMUNICACIONES, S.L. will give rise to the legally established responsibilities.

Modifications 

In order to improve the performance of the website, CANELA COMUNICACIONES, S.L. reserves the right to carry out, at any time and without prior notice, modifications and updates of the information contained in the website, its configuration and design and this Legal Notice, as well as any other particular conditions.

The validity of the aforementioned conditions of the Legal Notice will depend on their exposure and will be in force until they are modified by others duly published with their version number indicated.

Exemption from Liability

CANELA COMUNICACIONES, S.L. does not guarantee the non-existence of interruptions or errors in access to the website or its content, nor that it is up to date, nor does it assume any responsibility derived from the content, information or services linked from the website, errors or omissions, nor does it guarantee the absence of malware or other elements in them that may cause alterations in the computer system (hardware and software), despite having adopted all the necessary technical and organisational technological measures to avoid it.

Under no circumstances will cookies or other similar means that may be used serve to store information that allows the identification of the natural person using the website.

Updates or modifications

CANELA COMUNICACIONES, S.L. reserves the right to make unannounced changes it deems appropriate on the website, and may modify, delete or add content, products and services provided through the same in the manner that the owner of the website deems most appropriate.

Hyperlinks

In the event that the website includes hyperlinks that facilitate access to other websites, such as social networks, CANELA COMUNICACIONES, S.L. will not exercise any control over such sites and their contents.

CANELA COMUNICACIONES, S.L. will not be responsible for the linked web pages, nor will it guarantee the quality, technical availability, accuracy, comprehensiveness, veracity, reliability, validity and constitutionality of any content in any of the hyperlinks that allow you to go to other Internet sites.

Likewise, the availability of such hyperlinks does not implicitly derive from the consummation of any type of merger, collaboration or participation with the linked entities. Without prejudice to the possibility that some links are previously agreed with the owner of the linked website for purposes of consideration for actions carried out freely by the USER (affiliate marketing). However, this situation will not affect in any case on the absence of responsibility that CANELA COMUNICACIONES, S.L. has on the independence of responsibilities on the content of the linked website.

Existing articles and contributions on our website

CANELA COMUNICACIONES, S.L. is not responsible for the opinions of third parties that have been published on our website, nor does it necessarily coincide with these opinions, without prejudice to serving as a channel of expression so that readers can form their opinions freely and according to their own criteria.

Right of exclusion

CANELA COMUNICACIONES, S.L. reserves the right to deny or withdraw access to its website and/or the services offered, without prior notice, at its own request or at the request of a third party, and without the right to any compensation or indemnity, when the present conditions available in this Legal Notice are not complied with.

Compliance

CANELA COMUNICACIONES, S.L. in the event of non-compliance with the present conditions of the Legal Notice on its website, the owner will exercise all available civil and criminal actions that may correspond to it according to current legislation.

Contact form

This form is for information purposes only and under no circumstances can a response to the communications made by this means necessarily be derived, nor can any binding legal effect be derived from the response, if any, for CANELA COMUNICACIONES, S.L., its partners, associates or collaborators.

Applicable law

The applicable law in case of dispute or conflict of interpretation of the terms that make up this legal notice, as well as any question related to the information, or products/services available on this website will be under European and Spanish law.

• Law 34/2002 of 11 July 2002 on information society services and electronic commerce (LSSI).
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
• Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.

1. Spanish Data Protection Agency: https://www.aepd.es/es/politica-de-privacidad-y-aviso-legal 
2. Commission Nationale de L’informatique et des Libertés (CNIL) https://www.cnil.fr/fr/mentions-legales 
3. National Cryptology Centre https://www.ccn-cert.cni.es/aviso-legal.html 

© CANELA COMUNICACIONES, S.L.; Calle Llull, 48 – PISO 3-4 B, 08005, Barcelona

Cookie Policy

What is a Cookie?

A cookie is a device for storing and retrieving data from the terminal equipment (PC, laptop, telephone or any other device) of a natural or legal person who uses, whether or not for professional reasons, a service provided by this responsible entity. Such cookies may not be used to launch programs, transfer viruses or damage the user’s terminal in any way.

Although the general term “Cookie” is used in this policy, as it is the main method of storing information used by this website, the browser’s “Local Storage” space is also used for the same purposes as Cookies. In this sense, all the information included in this section is equally applicable to this “Local Storage”.

What are Cookies used for on this website?

The set of cookies from our users helps us to improve the quality of our website, allowing us to control which pages are useful, which are not and which can be improved. Cookies are essential to improve the user’s browsing experience, providing advantages in the provision of interactive services, facilitating the navigation and usability of our website. The information collected in cookies also allows us to improve the website by estimating numbers and patterns of use, adapting the website to the individual interests of users, speeding up searches, etc.

What are Cookies NOT used for on this website? We do not store sensitive personally identifiable information such as your address, password, credit or debit card details, etc. in the Cookies we use.

How can I set or disable Cookies on this website?

Internet browsers are regularly set to accept cookies. To prevent the use of cookies in your Internet browser, you can deactivate the use of cookies via the settings of your Internet browser and delete cookies already set. The help functions of your Internet browser tell you how to deactivate and delete cookies from your browser. Please note that disabling/deleting cookies may cause individual functions of our website to no longer work as expected. In addition, deactivating/deleting cookies only affects the Internet browser you are currently using. For other Internet browsers, the deactivation/deletion of cookies must be performed again.

Cookies, which may be necessary for certain functions of our website, are shown below. In addition, there are several ways to prevent the installation of certain cookies, either by selecting them in the banner or pop-up that we show you when you access our website, or individually for the relevant service provider whose tools we use for certain purposes. We will indicate the latter possibility below or you can access it directly by clicking +info.

What types of cookies are there?

Below, cookies are classified according to a series of categories. However, it is necessary to bear in mind that the same cookie may be included in more than one category.

Types of cookies by ownership

• Own

Those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

• Third parties

Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Types of cookies by purpose

• Technical 

(Exempt from the obligation of consent of the LSSI)

Those that allow the user to navigate through a website, platform or application and use the different options or services that exist therein, including those that the editor uses to allow the management and operation of the website and enable its functions and services, for example:

• data communication
• identify the session
• access restricted areas
• process the purchase of an order, manage payment
• service security
• enable dynamic content (animation)
• management of advertising space
• (…)

• Personalisation

Those that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users.

• Analysis

Those that allow the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookie is used to measure the activity of the website, application or platform in order to make improvements.

• Behavioural advertising

Those that store information on user behaviour obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on it.

Types of cookies by lifetime

• Session

Those designed to collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.

• Persistent

Those in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Why is it mandatory for the user to give express consent?

In accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the Responsible Entity may install cookies and similar technologies on users’ devices if they give their consent after receiving clear and complete information about the purposes of their use. The aim of this Policy is to provide this information in a useful way for the user.

This consent may be obtained by express formulas, such as by clicking on a section indicating “I consent”, “I accept”, or other similar terms. It may also be obtained by inferring it from an unequivocal action taken by the user, in a context in which the user has been provided with clear and accessible information on the purposes of the cookies and whether they are to be used by the publisher itself and/or by third parties, in such a way that it may be understood that the user accepts the installation of cookies. In no case does the mere inactivity of the user imply the provision of consent in itself.

In accordance with Article 22(2) of the LSSI, consent must be given by the “recipients” of the information society services, i.e. the user of the website, platform or application.

When is the Responsible Entity exempt from requesting the user’s express consent?

It should be noted that cookies used for any of the following purposes are exempt from complying with the obligations established in article 22.2 of the LSSI:

• User login cookies
• User authentication or identification cookies (session only).
• User security cookies.
• Media player session cookies.
• Session cookies for load balancing.
• User interface customisation cookies.
• Plug-in cookies to exchange social content (the exception only applies to users who have chosen to keep their session open).
• Cookies served from a computer or domain managed by the editor itself, but the information collected is managed by a third party for its own purposes.
• To provide a service expressly requested by the user (for example, language selection).

What specific Cookies does this website use and for what purposes?

• Browsing analysis cookies

These Cookies obtain generic information on user accesses to the website (not the content of the site) to subsequently provide us with aggregate information on these accesses for statistical purposes.

_gid www.canelapr.com Stores and updates a unique value for each page visited (lasts for one session)

_ga www.canelapr.com Distinguishes unique users by assigning a randomly generated number as a customer identifier. It is included in every page request on a site and is used to calculate visitor, session and campaign data for site analytics reporting (lasts two years).

_gat www.canelapr.com Limits data collection on high-traffic sites (expires after 10 minutes)

Some of our pages display content from external providers, e.g. YouTube, Facebook and Twitter. To view this third-party content, you must first agree to their specific terms and conditions. This includes their cookie policies, over which we have no control and no responsibility or liability for the security and transparency of your privacy information.

We recommend that you review the privacy and cookie policies of the applications, social media and web services you use regularly. But if you do not view this content, no third-party cookies will be installed on your device.

Third-party providers on websites

– www.google.es

These third party services are beyond the control of the Responsible Entity. The providers may, at any time, change their terms of service, the purpose and use of cookies, etc.

How can I disable Cookies in my browser?

• Google Chrome
  • Open Chrome on your computer.
  • Go to the top right and click “More”.
  • Click “More tools”.
  • Clear browsing data.
  • At the top, choose a time range. To clear all data, select “All periods”.
  • Check the boxes next to “Cookies and other site data” and “Cached files and images”.
  • Click “Clear all data”.
• Microsoft Internet Explorer 10 or before
  • Go to “Tools” in the menu bar, which should open, and click on “Internet Options”.
  • Click on the “Privacy” tab at the top.
  • Go to “Settings” and move the slider up to the “Block all Cookies” button.
• Microsoft Internet Explorer 11 (Windows 10)
  • Go to “Tools” in the menu bar, which should open, and click on “Internet Options”.
  • Click on the “Privacy” tab above.
  • Go to “Settings” and then to “Advanced” to be able to allow or block first-party and third-party cookies or if you prefer to be prompted.
• Mozilla Firefox
  • Click the Menu button and select Options.
  • Select the Privacy and Security panel and go to the Cookies and Site Data section.
  • Click “Manage Data” The Manage Cookies and Site Data window will open.
  • In the Search for websites: field, enter the name of the website whose cookies you want to delete. The cookies that match your search will be displayed.
  • To delete all cookies and site storage data, click “Delete All”.
  • To delete selected items, select an entry and click “Delete Selected”.
  • Click “Save changes”.
  • A confirmation window will open called “Delete cookies and site data”: click “OK”.
• Safari
  • Go to the Safari menu, click on “About” to determine which version of Safari you are using.
  • In the Safari menu, click on “Preferences”.
  • Once in the Safari Preferences window, click on “Privacy”.
  • Set your preferences to accept cookies next to “Block Cookies”.

The Responsible Entity will update the above links and descriptions provided here on a regular basis. However, it is possible that, at times, these may not correspond to the latest version published by the developer of each browser.

There are also some useful user resources that provide detailed information on the types of cookies and how they are used on the website of the Spanish Ministry of the Interior or for effective control/elimination of Cookies you can consult at About Cookies.org.

If you wish to have greater control over the installation of cookies, you can install programmes or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose which cookies you wish to allow.

Additional information

This Cookies Policy may be modified whenever there are changes in the configuration and/or use of the same. In order to maintain maximum transparency with the user, the Responsible Entity will always keep the updated version published on this website, stating the date of update at the bottom of this page. If you identify any uninformed cookie, you can contact us through our contact form and we will proceed to identify the cookie and declare it. If you agree with the Responsible Entity’s cookie policy, click on ACCEPT in the banner or pop-up that appears when you enter our website.

Cookie Policy last updated as of 2022